2. Please tell me about yourself
Hi, My name is Savira Azkiah. You can call me Vira. I’m 20th years old. I'm the first of two childern. I was born in Jakarta, March 1st 2000. I'm a Moslem. I lived in Jl. Pitara, Gg. Bakti 1, Number 119, Depok. And now I'm a student at Gunadarma University for Financial Accounting
3. What Organization do you work for? Where is it?
I work for the Intermediate Financial Accounting Laboratory at Gunadarma University
7. Please tell me about your job description?
I've been working as an Assistant, and I taught some lessons for students in the Lab.
Dialogue
One day a
client came to the store to complain about her handphone bought last month;
*in a store*
Customer
Service : Good Morning, can I help you?
Client : Morning, I want to
complaint about defective handphone I
bought here last month.
CS : I am very sorry to hear that. Do
you have your store receipt?
Client : Yes, I do. Here you go
CS : Ok, there’s a one year store warranty on this handphone.
We’ll be able to take a
look at it today at no charge to you. If we can’t find the problem. We will
exchange it for a new one.
Client : Thank you. I’d appreciate
that
CS :
What seems to be the problem?
Client :
I think it’s overheating. It gets so hot whenever I use it.
CS :
That is strange for such a new handphone. Perhaps there is two reasons. The first
one is something wrong with the battery or you was using this handphone for too long without pause. Could I take a
look?
Client :
Sure, here is it
CS :
Everything looks ok on the outside. Could I ask a few questions?
Client :
Yes, of course
CS :
How long to you use it before it overheats?
Client :
It usually feels very hot after two or 4 hours.
CS :
What do you usually do on the Handphone?
Client :
I use it to play a game or watch
a movie
CS : Uhm
ok, there might be something wrong with one of the components
Client : So
what should we do?
CS :
I will try to fix it with my co-worker, who expert about this problem. And you
can comeback later. May I know ur name and the other number that I can call?
Client :
0838-9227-9553 Mrs. Syifa Corona
CS :
Ok, thank u. I will notify u when it’s done
Commonly misused
words = Perhaps there is too reasons & using
this handphone for two
long without pause.
Confusingly
Related Words
Preposition
Co-Worker
1 : Savira
Co-Worker
2 : Fatih
Savira : Hey Fatih, there was a
client who complaint about
this handphone
Fatih : What is the problem?
Savira : She said that the
Handphone was overheating after 4 hours of use
Fatih : Let me check
Savira : Of course
*10 Minutes Later
Fatih : Uhm, I think there’s a
virus
Savira
:
How it can? How long they’re
stay there?
Fatih : Maybe she likes to
download things from illegal sources on this phone, I don’t know.
Savira : Oh I see,. Maybe she
also download the movie because she said that she usually watch a movie on this
handphone
Fatih : Alright, it’s done
Savira
:
what? Are you serious?
Fatih : Haha yes, just tell her that I was restart
factory on this phone, so the virus are gone
Savira
:
Ok, I will notify she
tomorrow
Commonly
misused words = How long there stay they’re?
Confusingly
Related Words
Preposition
